How do I book my party?
Parties are booked on a first come first serve basis. You first pay a nonrefundable booking fee to secure your party/event date. The rest of the balance will be collected one week prior to your booked event.
How long in advance should I book?
We recommend booking at least 4-6 weeks in advance, as spaces fill up quickly. Please don't hesitate to reach out to us for short notice events and we will do our best to accommodate you!
What ages do you cater to?
We can cater to any age, but we recommend that your child and their guests be 3-7 for our standard princess party.
What venues will you entertain at?
We will entertain at most any venue you’d like. Please make sure that your preferred venue allows outside entertainment.
Do I need to provide anything at the party?
We need an open space for the character(s) and the children, preferably with a chair for each character for story time. Events at our party venue include the above items.
Is gratuity required?
No, gratuity is not required. However, if you feel your performer has done an excellent job, we recommend tipping them 15-20% of the package price.
What is your cancellation policy?
The booking fee is nonrefundable in the case of a cancellation, unless extenuating circumstances apply. You may be able to apply your booking fee toward a future party at our discretion.
Do you entertain at my home?
Yes, we come to you! Email us at email@example.com or fill out the booking form on the booking page to see if we’ll service your area. Travel fees may apply.
Can I serve food at the party?
Yes! For the sake of our costumes, we ask that no sticky or messy foods be served while we're present.
What areas do you cover?
Anchorage and surrounding areas. Parties outside of Anchorage may incur a $35 travel fee.
If you don’t see your area, don’t worry! Send us an inquiry at firstname.lastname@example.org or fill out the booking form on the booking page to see if we’ll service your area. Some areas may be subject to a travel fee.
Do you do corporate events?
We love doing corporate events! Send us an email at email@example.com with the address of the event, date, time, characters wanted, and length of time. We’ll look it over and send you a quote.
Do I need to be present at the party?
Yes, we require parental supervision at all times.
What is a Royal Assistant?
Royal Assistants are the characters’ helpers. They are present at most parties. They will arrive before the character, about 5-10 minutes before the start of the party, and begin setting up the music and preparing for the character’s arrival.